Privacy policy

Please read Geoimage’s Privacy Policy to learn about our information practices, such as what types of personal information are gathered, how the information is used and for what purposes, to whom we disclose the information, and how we protect your personal information.

Geoimage reserves the right to change this Privacy Policy at any time. If it is changed, Geoimage's website will be updated so that you are always aware of the type of information collected, how the information may be used, and under what circumstances Geoimage may disclose it.

By using this website, you agree with the terms of this Privacy Policy and consent to the collection, use, and disclosure of personal information in accordance with this Privacy Policy, the Privacy Act and other applicable privacy laws.

Why do we collect personal information?

We collect personal information for several purposes connected with our activities and business operations, including to develop, provide and improve our products and services, for verification purposes, to understand and meet the needs and requests of individuals we engage with and to comply with legal requirements.

What personal information do we collect and how do we collect it?

We may gather personal data such as your name, mailing address, phone number, email address, and contact preferences when you interact with Geoimage, such as when you visit our website, when you purchase Geoimage products and/or services, or when you contact our sales team. 

Additionally, we collect data for market research so that we can better understand our clients and the industry in which we work and thus provide more valuable products and services. 

Personal data may be used for a variety of purposes, including but not limited to:

  • To provide products and/or services that you have requested from Geoimage.
  • To improve Geoimage's products and services through research and analysis.
  • To send information on products, services, and events that we think may be of interest to them.
  • For marketing, research, and analysis purposes to assist us in better understanding our industry and who purchases Geoimage’s products and/or services. 

Cookies and analytics

Geoimage uses cookies and device identifiers to identify visitors to our website to improve our services, products and applications, to gather statistical information, to store user preferences, activity, and session information, to improve security, and to enhance website and application functionality.

Geoimage uses web analytics and session recording technology provided by third-party service providers such as Google Analytics and HubSpot. These services use cookies to assist us in understanding how visitors access and utilise our site.

You can find out more information on how HubSpot uses data when you use Geoimages sites at https://legal.hubspot.com/privacy-policy.

You can manage how your browser and mobile devices use data by adjusting your privacy and security settings in your browser and mobile device.

How might we use and disclose your personal information?

Geoimage may use and disclose your personal information for the purposes described in this Privacy Policy, or for related purposes which would reasonably be expected by you, or for purposes to which you have consented, and in other circumstances authorised by the Privacy Act or otherwise required or authorised by law.

Generally, Geoimage may use and disclose your personal information for a range of purposes, including but not limited to:

  • Provide you and any of your Authorised User(s) with our products and/or services that you have purchased and/or requested.
  • Respond to your queries or feedback or provide customer service support.
  • Analyse and improve all aspects of our business including, but not limited to, our products services and applications, our business systems, processes, outcomes, communication, website, engagement, advertising and performance.

Your personal information may also be used so we can:

  • Provide you with any communications or publications in which we think you might be interested.
  • Inform you about developments in our products, services, activities and industry information that might be useful to you by email. Recipients who no longer wish to receive such communications can request to be removed from the distribution list by following the unsubscribe instructions in the relevant email.

Disclosure of personal information to other parties

Geoimage may disclose your personal information to third parties such as our partners, shipping and distribution, IT support, distribution of promotional and transactional communications, market research and promotional activities, analytics, and government, statutory or regulatory bodies.

How we protect your personal information

Your personally identifiable information is kept secure. Only authorised employees, partners and contractors (who have agreed to keep information secure and confidential) have access to this information.

Links from our website to other websites

Links to other websites may be found on our website. Since we do not control how personal data is gathered or handled by the owners of these websites, we are not accountable for them. 

Accessing the information we hold about you

To make a request to access this information, please contact us in writing via our postal address or email listed below. 

Updating your personal information

We endeavour to ensure that the personal information we hold about you is accurate, complete and up-to-date. Please contact Geoimage if you believe that the information we hold about you requires correction or is out-of-date.

Complaints

Any complaints or correspondence in relation to this Privacy Policy should be sent to: Geoimage 59 Anderson Street, Fortitude Valley, Qld 4006. Email: admin@geoimage.com.au. Phone: +61 7 3319 4990